tag:everyhost.statuspage.io,2005:/historyEvery Host - Reliable Hosting Status - Incident History2024-03-07T08:36:06+00:00Every Host - Reliable Hostingtag:everyhost.statuspage.io,2005:Incident/31854962019-11-07T19:50:09+00:002019-11-07T19:50:09+00:00Database Failures<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>19:50</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>07:05</var> GMT</small><br><strong>Monitoring</strong> - Affected servers are now online with a temporary fix and cPanel updates disabled. We will post further information once MariaDB publishes a fix for case MDEV-19073.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>06:42</var> GMT</small><br><strong>Identified</strong> - Waiting on updates from MariaDB, A downgrade is possible but risky. More information to follow</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>06:41</var> GMT</small><br><strong>Investigating</strong> - We are currently receiving an influx of tickets regarding MariaDB failing to start with InnoDB Failed Assertion errors. We’ve identified this as an upstream issue with MariaDB (Case ID MDEV-20987) affecting the following versions: <br /><br />10.1.42 <br />10.2.28 <br />10.3.19 <br />10.4.9</p>tag:everyhost.statuspage.io,2005:Incident/28463142019-08-10T10:05:05+01:002019-08-11T09:49:05+01:00This is an example incident<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>10:05</var> BST</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>09:55</var> BST</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>10:01</var> BST</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>10:31</var> BST</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>